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Table 2 Summary cost figures (Australian $) for the different survey modes

From: Comparison of response rates and cost-effectiveness for a community-based survey: postal, internet and telephone modes with generic or personalised recruitment approaches

Component

Postal survey personalised

Postal survey generic

Internet survey personalised

Internet survey generic

Telephone survey*

Rental of data extract and data manipulation

$2,148

-

$3,817

-

$684

Printing and packaging survey form, letters, postcards

$4,625

$3,317

$2,494

$2,326

$509

Postage

$3,071

$683

$5,100

$966

$510

Web database programming**

$1,373

$1,373

$1,373

$1,373

$2,747

Salary costs for mail handling and data entry of postal surveys***

$3,012

$1,483

-

-

-

Telephone interviews

-

-

-

-

$10,249

Total costs

$14,229

$6,856

$12,784

$4,665

$14,699

Number of contact attempts

5,500

4,000

10,000

7,000

1,000

Number of valid surveys obtained

575

299

289

101

273

Cost per valid survey

$24.75

$22.93

$44.24

$46.19

$53.84

  1. * Costs have been calculated for 1,000 telephone numbers and introductory letters.
  2. ** Web database programming and hosting costs have been distributed equally across postal, internet, and telephone survey modes.
  3. *** Costs do not include salaries for senior researchers supervising staff.