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Table 2 Satisfaction scales scores

From: Does it matter whether the recipient of patient questionnaires in general practice is the general practitioner or an independent researcher? The REPLY randomised trial

Satisfaction Scale

Possible Score Range

Medical Practice (N = 132)

Researcher (N = 142)

  

Score Mean (SD)

Satisfied* N (%)

Completed items** N (%)

Score Mean (SD)

Satisfied* N (%)

Completed items** N (%)

SIMS

       

   Action and usage

0–9

7.5 (1.8)

54 (40.9)

119 (90.2)

7.5 (1.9)

60 (42.3)

132 (92.9)

   Potential problems of medication

0–8

6.2 (2.1)

50 (37.9)

117 (88.6)

6.3 (2.1)

55 (38.7)

130 (91.5)

   Overall satisfaction

0–17

13.8 (3.4)

37 (28.0)

114 (86.4)

13.8 (3.6)

37 (26.1)

127 (89.4)

MISS-21

       

   Distress relief

6–42

30.7 (4.9)

63 (47.7)

121 (91.7)

30.5 (5.0)

56 (39.4)

131 (92.3)

   Communic-ation comfort

4–28

21.4 (3.7)

86 (65.2)

123 (93.2)

21.6 (4.1)

88 (62.0)

132 (93.0)

   Rapport

8–56

45.0 (7.4)

92 (69.7)

124 (93.9)

44.8 (6.4)

104 (73.2)

135 (95.1)

   Compliance intent

3–21

16.0 (3.0)

93 (70.5)

126 (95.5)

16.4 (2.9)

108 (76.1)

137 (96.5)

   Overall satisfaction

21–147

112.8 (15.4)

47 (35.6)

113 (85.6)

113.2 (15.1)

44 (31.0)

124 (87.3)

  1. *Participants who marked 'about right' or 'none needed' on SIMS scale items or who scored ≥ 5 on MISS-21 scale items
  2. **Participants who completed all items in the scale