Satisfaction Scale | Possible Score Range | Medical Practice (N = 132) | Researcher (N = 142) | ||||
---|---|---|---|---|---|---|---|
 |  | Score Mean (SD) | Satisfied* N (%) | Completed items** N (%) | Score Mean (SD) | Satisfied* N (%) | Completed items** N (%) |
SIMS | Â | Â | Â | Â | Â | Â | Â |
   Action and usage | 0–9 | 7.5 (1.8) | 54 (40.9) | 119 (90.2) | 7.5 (1.9) | 60 (42.3) | 132 (92.9) |
   Potential problems of medication | 0–8 | 6.2 (2.1) | 50 (37.9) | 117 (88.6) | 6.3 (2.1) | 55 (38.7) | 130 (91.5) |
   Overall satisfaction | 0–17 | 13.8 (3.4) | 37 (28.0) | 114 (86.4) | 13.8 (3.6) | 37 (26.1) | 127 (89.4) |
MISS-21 | Â | Â | Â | Â | Â | Â | Â |
   Distress relief | 6–42 | 30.7 (4.9) | 63 (47.7) | 121 (91.7) | 30.5 (5.0) | 56 (39.4) | 131 (92.3) |
   Communic-ation comfort | 4–28 | 21.4 (3.7) | 86 (65.2) | 123 (93.2) | 21.6 (4.1) | 88 (62.0) | 132 (93.0) |
   Rapport | 8–56 | 45.0 (7.4) | 92 (69.7) | 124 (93.9) | 44.8 (6.4) | 104 (73.2) | 135 (95.1) |
   Compliance intent | 3–21 | 16.0 (3.0) | 93 (70.5) | 126 (95.5) | 16.4 (2.9) | 108 (76.1) | 137 (96.5) |
   Overall satisfaction | 21–147 | 112.8 (15.4) | 47 (35.6) | 113 (85.6) | 113.2 (15.1) | 44 (31.0) | 124 (87.3) |