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Table 1 Definitions of QuIS categories [2]

From: Inter-rater reliability of the QuIS as an assessment of the quality of staff-inpatient interactions

CATEGORY

Explanation

Positive social (+s)

Interaction principally involving ‘good, constructive, beneficial’ conversation and companionship.

Positive Care (+c)

Interactions during the appropriate delivery of physical care.

Neutral (N)

Brief, indifferent interactions not meeting the definitions of the other categories.

Negative protective (−p)

Providing care, keeping safe or removing from danger, but in a restrictive manner, without explanation or reassurance: in a way which disregards dignity or fails to demonstrate respect for the individual.

Negative restrictive (−r)

Interactions that oppose or resist peoples’ freedom of action without good reason, or which ignore them as a person.