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Table 1 Definitions of QuIS categories [2]

From: Inter-rater reliability of the QuIS as an assessment of the quality of staff-inpatient interactions

CATEGORY Explanation
Positive social (+s) Interaction principally involving ‘good, constructive, beneficial’ conversation and companionship.
Positive Care (+c) Interactions during the appropriate delivery of physical care.
Neutral (N) Brief, indifferent interactions not meeting the definitions of the other categories.
Negative protective (−p) Providing care, keeping safe or removing from danger, but in a restrictive manner, without explanation or reassurance: in a way which disregards dignity or fails to demonstrate respect for the individual.
Negative restrictive (−r) Interactions that oppose or resist peoples’ freedom of action without good reason, or which ignore them as a person.