Skip to main content

Table 4 The observation guide for LHW visits to clients

From: Multiple and mixed methods in formative evaluation: Is more better? Reflections from a South African study

The evaluator wrote detailed notes of the visit, using the following headings:
• Place where the visit took place
• Visit time (time of the day and how long the visit lasted)
• People present
 ➢How many
 ➢Apart from the client, who else, and what were their relationship to the client?
• The conversation topics
• The conversation pattern (who talked most; who introduced new topics; when were there silences?)
• Apart from discussing the client’s health, what other service/s did the worker provide?
• Any notable barriers for the LHW in delivering services?
• How did the visit end?