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Table 1 Contacts for web-push and paper-only treatment groups by Stage and mailing day for each contact

From: An experimental comparison of web-push vs. paper-only survey procedures for conducting an in-depth health survey of military spouses

Time Web-push treatment Paper-only treatment
STAGE 1
Day 0 Magnet picture frame and folded note card inside 7”x 5” heavy stock envelope Paper survey (36 page booklet with 8 ½ x 11 pages) and magnet picture frame inside 10” x 13” envelope
Day 7 Postcard reminder with picture of General Martin Dempsey, Chairman of the Joint Chiefs of Staff, and his endorsement Postcard reminder with picture of General Martin Dempsey, Chairman of the Joint Chiefs of Staff, and his endorsement
STAGE 2
Day 28 Sample Questions (8 page booklet) intended for participants to preview a sample of survey questions without going online and a $5 pre-incentive Starbucks gift card inside 10” x 13” envelope Paper survey #2 and $5 pre-incentive Starbucks gift card inside 10” x 13” envelope
Day 35 Letter reminder with endorsement from Deanie Dempsey, the wife of the Chairman of the Joint Chiefs of Staff Letter reminder with endorsement from Deanie Dempsey, the wife of the Chairman of the Joint Chiefs of Staff
STAGE 3
Day 56 Paper survey introduced for the first time as alternative to web survey, sent by Federal Express without signature request Paper survey #3 sent by Federal Express without signature requesta
Day 63 Postcard reminder with web instructions and reference to responding by paper survey sent previously Postcard remindera to complete paper survey
  1. aMailing order was accidently switched; hence all participants received the postcard prior to the paper survey