A randomized comparison of three data collection models for the measurement of parent experiences with diabetes outpatient care

Table 3 Comparison of parent-reported experiences between the three randomised groups

	Group A: Postal	Group B: Mixed	Group C: Electronic	Significance tests^b
	Group A: Postal	Group B: Mixed	Group C: Electronic	A vs B	A vs C	B vs C
Organisation^a (5 items)	73.3 (14.7)	74.0 (13.0)	72.3 (14.0)	ns	ns	p < 0.05
Consultation (6 items)	78.0 (18.3)	78.3 (16.9)	76.5 (18.7)	ns	ns	ns
Equipment (3 items)	65.5 (21.8)	65.2 (22.1)	64.5 (21.5)	ns	ns	ns
Nurse contact (4 items)	84.9 (14.5)	86.2 (13.0)	84.3 (13.6)	ns	ns	ns
Doctor contact (4 items)	84.2 (16.4)	84.7 (15.8)	83.7 (17.2)	ns	ns	ns
Outcome (5 items)	79.8 (18.0)	79.8 (17.3)	77.4 (20.2)	ns	ns	ns

^aAll scales are scored 0–100, where 100 is the best possible parent experience. Mean (SD)
^bMultilevel regressions, adjusted for hospital level and patient’s age and gender

ISSN: 1471-2288