Quality of maternal obstetric and neonatal care in low-income countries: development of a composite index

Table 2 Conceptual Framework^a,b

	EFFECTIVE	EFFICIENT	ACCESSIBLE/ TIMELY	PATIENT-CENTERED/ ACCEPTABLE	EQUITABLE	SAFE
	health care that is adherent to evidence based guidelines resulting in improved health outcomes	delivering health care which maximizes resource use and avoids waste	health care that is timely, geographically reasonable, with appropriate skills and resources	health care that takes into account preferences of service users and community culture	health care quality does not because of personal characteristics such as gender, race, or socioeconomic status;	delivering health care which minimizes risks and harm to service users.
STRUCTURE
PROCESS
OUTCOME

^a Adapted from Profit J, Typpo KV, et al. Improving benchmarking by using an explicit framework for the development of composite indicators: an example using pediatric quality of care. Implement Sci. 2010;5 (1):13 [14]
^b WHO, editor. Quality of care: a process for making strategic choices in health systems. Geneva: WHO; 2006. 38 p [30]

ISSN: 1471-2288