| EFFECTIVE | EFFICIENT | ACCESSIBLE/ TIMELY | PATIENT-CENTERED/ ACCEPTABLE | EQUITABLE | SAFE |
---|---|---|---|---|---|---|
 | health care that is adherent to evidence based guidelines resulting in improved health outcomes | delivering health care which maximizes resource use and avoids waste | health care that is timely, geographically reasonable, with appropriate skills and resources | health care that takes into account preferences of service users and community culture | health care quality does not because of personal characteristics such as gender, race, or socioeconomic status; | delivering health care which minimizes risks and harm to service users. |
STRUCTURE | Â | Â | Â | Â | Â | Â |
PROCESS | Â | Â | Â | Â | Â | Â |
OUTCOME | Â | Â | Â | Â | Â | Â |