Domain | Component |
---|---|
Structure | |
EGS workforce | # of staff (nurse-practitioners, physician assistants, residents) caring for EGS patients |
# of EGS surgeons | |
Demographic characteristics of EGS surgeons including sex and career stage (nearing retirement versus newly trained) | |
Professional characteristics of EGS surgeons including subspecialty training, board certification, and other advanced degrees | |
Frequency and timing of advanced practice practitioner, surgical resident, or medical student clinical assistance to EGS surgeons | |
EGS surgeon clinical responsibilities in addition to EGS (e.g., trauma, critical care, burns, elective surgery, other) | |
EGS surgeon employment models (e.g., academic, private practice) | |
Financial incentives for EGS coverage including additional pay for overnight EGS coverage and compensation for encounters with uninsured patients while covering EGS | |
EGS surgeon nonclinical responsibilities (e.g., surgical education, research, community outreach, administration) | |
Hospital staff | Round-the-clock availability of imaging technologists such as x-ray, ultrasound, and computed tomography technicians |
Round-the-clock availability of clinical laboratory and blood bank technicians | |
Round-the-clock availability of respiratory therapists | |
Overnight availability of perioperative staff including scrub technicians, OR nursing staff, recovery room nursing staff, and CRNAs | |
Subspecialty services | Anesthesiologists overnight availability |
Surgical pathologists overnight availability | |
Round-the-clock availability of intensivists | |
Method of ensuring round-the-clock intensivist coverage (e.g., tele-ICU, on-call in-house) | |
Advanced endoscopists availability | |
Interventional radiologists availability within one hour | |
Process | |
Surgeon-patient contact | Processes to alert surgeons of an unstable EGS patient in the ER or after surgery |
How EGS patients are cohorted within patient censuses (e.g., only among other EGS patient, combined with trauma) | |
Where EGS patients received care including on regular floors (e.g., dedicated EGS floor, med-surg) and the ICU (e.g., SICU, MICU, med-surg ICU) | |
Where EGS patients typically receive care including inpatient (e.g., specifically assigned ward, floor with medical patients, surgical or medical ICU) and outpatient (e.g., dedicated EGS follow-up clinic) | |
Overnight EGS surgeon in-house | |
Daytime EGS surgeon coverage model (e.g., “on-service” or shift of defined length) including length of continuous EGS coverage | |
Daytime surgeon or post-call surgeon freed from other responsibilities | |
EGS surgeon salary incentives such as surgeon compensation for encounters with uninsured patients or for taking call | |
Transfer agreements to send and/or receive EGS patients including approximate volume of transferred patients | |
Communication | Face-to-face hand-offs (e.g., timing, attendees, patients discussed) |
Alternatives to face-to-face hand-offs (e.g., telephone call, sending an email) | |
Communication of critical results to surgeon by radiologist | |
Continuity of care | Likelihood of overnight surgeon providing EGS operation rounding on patient until discharge |
Likelihood of overnight surgeon providing EGS operation seeing that patient in follow-up clinic | |
Likelihood of overnight surgeon providing EGS operation providing care if patient is readmitted | |
Whether operating surgeon or surgical colleagues provide surgical critical care to EGS patients | |
Presence of outpatient clinic specifically for EGS patients | |
Frequency of transfer of EGS care (non-operative, post-operative, or post-discharge) to other clinicians including hospitalists, primary care physicians, and subspecialists | |
EGS team implementation | Overall EGS coverage model: dedicated team, tradition general surgeon on-call approach, other |
Daytime EGS surgeon coverage model (e.g., “on-service” or shift of defined length) including length of continuous EGS coverage | |
Dedicated EGS team oversight (e.g., Division, Section), age (ie. date first implemented), and name/title of team | |
EGS team composition by profession (e.g., surgeons, advanced practice practitioners) and stage of training (e.g., trainees, students, faculty) | |
EGS coverage responsibilities (e.g., also covering trauma) or lack thereof (e.g., free of office responsibilities) | |
Frequency and timing of advanced practice practitioner (NP, PA), surgical resident, medical student clinical assistance to EGS surgeons | |
Operating room access | # of operating rooms per the American Hospital Association survey |
Daytime “block” time (number of days) for EGS cases | |
Tiered process for booking urgent or emergent cases | |
Guidelines to defer elective operations for emergent cases | |
EGS surgeon’s work schedule constraints including other clinical responsibilities, length of shifts, and post-call coverage | |
Surgeons’ overnight coverage patterns including being in house, covering trauma, covering ICU, and covering at more than one hospital | |
Overnight operating room availability | |
Type and availability of overnight perioperative staff (e.g., scrub technicians, OR nursing staff, recovery room nursing staff) | |
Patient safety protocols | Activation system for unstable EGS patients in ER and guided response strategies to identify at risk EGS patients generally |
Guidelines to escalate care when patients deteriorate | |
Protocols to address emergent patient care including anticoagulation reversal, massive transfusion, airway access, and emergent OR access | |
Round-the-clock availability of physicians and specialized, rapid response teams to evaluate and manage deteriorating patients | |
Processes for communicating critical patient information including radiographic findings and face-to-face signoffs | |
Transfer agreements to send EGS patients to higher resourced hospitals | |
Transfer agreements to facilitate round-the-clock critical care coverage | |
Performance improvement measures | Audits for return to OR during index hospitalization or within 30 days of discharge |
Audits for operation within 30 days of non-operative management of an EGS condition | |
Audits for re-admission within 30 days after discharge | |
Audits for return to ICU within 48 h of transfer to floor/ward | |
Process to monitor time to initial evaluation after EGS consultation, time to OR after booking emergent case, and time to source control after determining EGS diagnosis | |
Program managers for EGS patients with or without other responsibilities | |
Prospective EGS registry | |
Implementation of morbidity and mortality conference for EGS patients as dedicated M&M or integrated into existing M&M, including frequency and who attends | |
Combined Elements: Structure and Process | |
Diagnostic radiology | Imaging technology available per the American Hospital Association survey |
Round-the-clock availability of imaging technologists such as x-ray, ultrasound, and computed tomography technicians | |
Timeliness of study completion and read, including xray, ultrasound, and computed tomography | |
Communication of critical results to surgeon by radiologist | |
Use a tele-radiologist to read imaging studies overnight | |
Interventional radiologists availability within one hour | |
Critical care resources | # of medical-surgical ICU beds per the American Hospital Association survey |
Availability critical care physicians and surgeons practicing critical care | |
Who provides critical care for EGS patients (e.g., surgeon or pulmonary intensivist) | |
Location where EGS patients receive care (e.g., SICU vs MICU) | |
Round-the-clock availability of respiratory therapists | |
Protocols in place to ensure urgent availability of blood products | |
Protocols in place to identify post-op EGS patients requiring ICU admission | |
Protocols to ensure rapid-response teams to provide airway access | |
Protocols to ensure adherence to the Surviving Sepsis Campaign® guidelines | |
Availability of round-the-clock physicians and specialized, rapid response teams to monitor unstable patients and establish airway access | |
Round-the-clock availability of intensivists | |
Method of ensuring round-the-clock intensivist coverage (e.g., tele-ICU, on-call in-house) | |
EGS surgeons’ critical care credentials including board certification and additional fellowship training |