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Table 1 Demographics, hospitalization information, overall quality of care received and overall inpatient experience of matched patients and their readmission patterns

From: Relationship between patient experience and hospital readmission: system-level survey with deterministic data linkage method

  

Patients having an admission episode

in the next calendar month following the survey through…

 

Number of respondents

Any department

Readmission through A&E department

Readmission through referral from Outpatient department

Variable

 

Number

(%)

Number

(%)

Number

(%)

Gender

  Male

919

230

(25.0)

88

(9.6)

159

(17.3)

  Female

827

186

(22.5)

57

(6.9)

132

(16.0)

Age

  45–54

368

84

(22.8)

15

(4.1)

70

(19.0)

  55–64

504

129

(25.6)

37

(7.3)

100

(19.8)

  65–74

382

79

(20.7)

28

(7.3)

56

(14.7)

  75+

492

124

(25.2)

65

(13.2)

65

(13.2)

Length of stay

  1–3 days

877

164

(18.7)

53

(6.0)

116

(13.2)

  4–7 days

479

130

(27.1)

42

(8.8)

95

(19.8)

  7 + day

390

122

(31.3)

50

(12.8)

80

(20.5)

CSSA a

  No

1525

357

(23.4)

119

(7.8)

256

(16.8)

  Yes

221

59

(26.7)

26

(11.8)

35

(15.8)

Discharge specialty

  Medicineb

661

174

(26.3)

74

(11.2)

113

(17.1)

  Surgery

421

105

(24.9)

34

(8.1)

74

(17.6)

  Oncology

85

55

(64.7)

8

(9.4)

47

(55.3)

  Othersc

579

82

(14.2)

29

(5.0)

57

(9.8)

Overall quality of care received

  “Excellent/Very Good” / “Good”

1353

331

(24.5)

107

(7.9)

243

(18.0)

  “Fair” / “Poor” / “Very poor”

393

85

(21.6)

38

(9.7)

48

(12.2)

Overall inpatient experience

  Higher than or equal 8

1303

316

(24.3)

105

(8.1)

230

(17.7)

  Lower than 8

443

100

(22.6)

40

(9.0)

61

(13.8)

  1. aCSSA represents “Comprehensive Social Security Assistance”
  2. bMedicine specialty includes cardiac care unit, geriatrics, infectious disease and general medicine
  3. cOthers include specialty in (i) cardiothoracic surgery, (ii) emergency medicine, (iii) ear, nose and throat, (iv) gynaecology, (v) neurosurgery, (vi) ophthalmology, (vii) orthopaedics and (viii) rehabilitation