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Table 5 User experience evaluation of the mobile application

From: Developing an Unstructured Supplementary Service Data-based mobile phone app to provide adolescents with sexual reproductive health information: a human-centered design approach

App characteristics

All n (%)

Male n (%)

Female n (%)

p-value

Times used app—median (SD)

(Range)

4 (9.9)

(1 – 51)

3 (8.1)

(1 – 37)

6 (10.9)

(1 – 51)

0.534

Is the app fun/entertaining to use?

  Dull

1 (1.6)

1 (3.3)

0 (0)

0.708

  Fun enough to entertain user

27 (43.6)

12 (40.0)

15 (46.9)

  Moderately fun and entertaining

15 (24.2)

8 (26.7)

7 (21.8)

  Highly entertaining and fun

19 (30.6)

9 (30.0)

10 (31.3)

Is the app interesting to use?

  Mostly uninteresting

1 (1.6)

0 (0)

1 (3.1)

0.400

  Moderately interesting

17 (27.4)

10 (33.3)

7 (21.9)

  Very interesting

44 (71.0)

20 (66.7)

24 (75.0)

Is the app content appropriate for you as an adolescent?

  Acceptable but not targeted. May be inappropriate/unclear/confusing

2 (3.2)

1 (3.4)

1 (3.1)

0.974

  Well targeted, with negligible issues

26 (41.9)

13 (43.3)

13 (40.6)

  Perfectly targeted, no issues found

34 (54.9)

16 (53.3)

18 (56.3)

How accurately do the app features and menus work?

  Some functions work, but lagging or contains major technical problems

5 (8.1)

3 (10.0)

2 (6.2)

0.953

  App works overall. Some technical problems need fixing

6 (9.7)

3 (10.0)

3 (9.4)

  Mostly functional with minor/negligible problems

6 (9.7)

3 (10.0)

3 (9.4)

  Perfect/timely response; no technical bugs found

45 (72.5)

21 (70.0)

24 (75.0)

How easy is it to learn how to use the app?

  Easy to learn how to use the app

45 (72.6)

21 (70.0)

24 (75.0)

0.876

  Able to use app immediately; intuitive; simple

17 (27.4)

9 (30.0)

8 (25.0)

Are interactions consistent and intuitive across all screens?

  Mostly consistent/intuitive with negligible problems

9 (14.5)

3 (10.0)

6 (18.7)

0.537

  Perfectly consistent and intuitive

53 (85.5)

27 (90.0)

26 (81.3)

Is app content correct, well written, and relevant to Adolescent Sexual Reproductive Health?

  Barely relevant

2 (3.2)

2 (6.7)

0 (0)

0.237

  Moderately relevant

2 (3.2)

0 (0)

2 (6.2)

  Relevant

23 (37.1)

12 (40.0)

11 (34.4)

  Highly relevant, appropriate, coherent, and correct

35 (56.5)

16 (53.3)

19 (59.4)

Is the content comprehensive and concise?

  Minimal Information

4 (6.5)

2 (6.7)

2 (6.3)

0.237

  Insufficient

1 (1.6)

0 (0)

1 (3.1)

  OK but not comprehensive or concise

3 (4.8)

3 (10.0)

0 (0)

  Comprehensive and concise; contains links to more information and resources

54 (87.1)

25 (83.3)

29 (90.6)

Would you recommend this app to people who might benefit from it?

  There are very few people I would recommend this app to

3 (4.8)

0 (0)

3 (9.4)

0.274

  There are several people whom I would recommend it to

6 (9.7)

3 (10.0)

3 (9.4)

  There are many people I would recommend this app to

19 (30.7)

8 (26.7)

11 (34.4)

  I would recommend this app to everyone

34 (54.8)

19 (63.3)

15 (46.8)

What is your overall rating of the app?

  Average

6 (9.7)

6 (20.0)

0 (0)

0.011

  Above average

11 (17.7)

6 (20.0)

5 (15.6)

  Best app

45 (72.6)

18 (60.0)

27 (84.4)

This app is likely to increase awareness of the importance of addressing Adolescent Sexual Reproductive Health?

  Agree

34 (54.8)

20 (66.7)

14 (43.7)

0.119

  Strongly agree

28 (45.2)

10 (33.3)

18 (56.3)

This app is likely to increase knowledge of Adolescent Sexual Reproductive Health?

  Neutral

1 (1.6)

1 (3.3)

0 (0)

0.262

  Agree

37 (59.7)

20 (66.7)

17 (53.1)

  Strongly agree

24 (38.7)

9 (30.0)

15 (46.9)

This app is likely to change attitudes toward improving Adolescent Sexual Reproductive Health?

  Agree

43(69.4)

20 (66.7)

23 (71.9)

0.866

  Strongly agree

19 (30.6)

10 (33.3)

9 (28.1)

This app is likely to increase intentions to address Adolescent Sexual Reproductive Health?

  Agree

44 (81.0)

21 (70.0)

23 (71.9)

1.000

  Strongly agree

18 (29.0)

9 (30.0)

9 (28.1)

Use of this app is likely to encourage further help seeking on Adolescent Sexual Reproductive Health?

  Disagree

1 (1.6)

1 (3.3)

0 (0)

0.418

  Agree

41 (66.1)

18 (60.0)

23 (71.9)

  Strongly agree

20 (32.3)

11 (36.7)

9 (28.1)

Use of this app is likely to reduce problems in Adolescent Sexual Reproductive Health?

  Agree

41 (66.1)

20 (66.7)

21 (65.6)

1.000

  Strongly agree

21 (33.9)

10 (33.3)

11 (34.4)