Table 2 Importance and illustrative quotations of teamwork factors

Confidentiality

6

• Many NHCs have stopped functioning because there was lack of confidentiality among members.

• Many mothers refused to go to CHWs because of lack of confidentiality.

• If there is no confidentiality among us as team members, the community will be scared to access the needed services from us.

• Lack of confidentiality in a team can lead to dismantling of the team.

Having a common goal

6

• A common goal gives direction to a team.

• A team without a common goal has no direction.

Making a plan together

6

•Making a plan together is the ingredient for achieving the goal of a team

Good communication

5

• Anytime we do not communicate among ourselves, we feel our team is collapsing.

Seeking help from each other

4

• If we cannot help each other when the need arises, how can we work together? It’s like going in different directions.

Members available and accessible

4

• How can you work as a team if members are not available when needed?

Checking each other’s work and giving feedback

4

• It is important to learn from each other what happened, our mistakes and successes.

• If we are not giving feedback, how can we learn from the past?

• Not learning from the past will affect the performance of the team.

Dividing tasks so not to duplicate effort

4

• Duplicating efforts can cause conflict in the team.