Advantage | Limitation | Recommendations | |
---|---|---|---|
Single center versus multicenter | Single center studies provide information on one’s own performance which is needed to induce a quality improvement cycle | For scientific purposes it is easier to identify which results can be extrapolated to other institutes when the results are obtained via a multicenter study. Furthermore, in a multicenter study benchmarking between the centers is possible. | Compare the results with the current literature on the preventability of readmissions, and be aware of (inter)national and regional differences in organization of care. |
Population (Focus on a specific population versus a broad population) | Manual review is easier to perform on a specific group (e.g. diagnosis heart failure or department). | Focus on single group can cause underestimation of the preventability readmission rate and/or underreporting of certain causes. | Consider a multidisciplinary panel or team to review the readmissions to reduce blind spots. |
Relatedness (focus on readmissions that are related to the index readmission versus all-cause readmissions) | Readmissions related to the index hospitalization will generally identify causes that are related to hospital care. | All-cause readmissions are easier to identify based on administrative data, provide a broad scope and will identify other causes; for example causes related to care in the primary care setting. | Determine the scope of the quality improvement cycle; to identify causes related to hospital care or to care of a region |
Type of readmissions (unplanned versus planned readmissions) | Selecting only unplanned readmissions resembles the readmissions that are used to calculate the readmission quality indicator | Planned readmission might also have preventable causes which will be missed if planned readmissions are excluded | Determine whether you consider unplanned readmissions preventable prior to starting a readmission study |
Setting and sources (focus on hospital versus an integrated care network) | Assessment based on a hospital’s perspective only requires the medical record as single source. | Fragmented and incomplete description of the patient’s journey can result in underreporting causes related to integrated care, patient and social factors. | Interview, questionnaire or survey a (subset) of patients and or primary care providers. |
Information and sources (which sources and information to include; and in which order) | Including the full medical record, outpatient data and even additional sources (e.g. interviews) can change the perspective on preventability and its causes. | Reviewers might use a different approach of obtaining/using the (additional) information which can create unwanted differences in the perspective on preventability. Note that for an interview of stakeholders a cross-sectional or prospective study design is needed to reduce recall bias. | A strict protocol and logbook as well as training prior to start of the study. Consider to provide additional information stepwise to assess its added value on the preventability assessment. |
A priori (preventability) cause classification | Easier to perform and probably better agreement between reviewers. | Does not invite reviewer to look beyond this list of predefined (potentially preventable) causes and can therefore narrow the reviewer’s view. | Usa a multidisciplinary approach with more than one reviewer. The use of a strict protocol and logbook as well as training prior to start of the study, and case discussion during the study, can increase uniformity |
Reviewers (single reviewer versus duo/team) | Using a single reviewer to perform the preventability assessment is less time-consuming. | Due to the poor reproducibility some kind of double check is needed. | Double (partial) review can increase uniformity. If a double check is not possible, consider a team or panel discussion (of a subset) of cases. Moreover, case discussion adds to the learning and awareness component of the medical record review process. |
Experience | Residents as reviewer can contribute to the learning environment. | Some studies suggest that years of experience can influence the preventability assessment. | Approach seniors to be available for supervision, double check by a senior and/or training, strict protocol or discussion meetings. |
Complete or partial double check | A partial double check is less time consuming. | This can influence the agreement calculation. | In case of partial double check use the appropriate analysis. |
Final preventability judgment (binary score versus scale or category) | Using a binary score for preventability is straightforward and easy to interpret | Since the majority of readmissions have multifactorial causes a binary preventability score does not resemble reality; a scale of category offers the option of making a thoughtful decision | Use a scale or category which includes intermediate scores on preventability. Be clear on which categories are used/combined to calculate the preventability percentage. |